Privacy Statement
Go Smart Mortgages Limited (referred to in this privacy statement as "we," "our," or "us") takes your privacy and protection of your information very seriously. We are bound by the Privacy Act 2020 when handling personal information. We collect, hold, use, and disclose your personal information in accordance with this privacy statement.
The purpose of this privacy statement is also to inform you of your rights in relation to your personal information. If you have any questions about this policy, please contact Uma Kumar by email at uma@mx.co.nz or by sending a letter to:
Uma Kumar
Go Smart Mortgages Limited
G1/562 Anglesea Street, Hamilton Central, New Zealand
We reserve the right to update this privacy statement at any time and for any reason, so we encourage you to ensure you are familiar with the current version of our privacy statement. Any changes will apply from the date the updated Privacy Policy is posted on our website.
What is Personal Information?
Personal information is data about an identifiable individual. It includes (but is not limited to) name, address, contact details, date of birth, occupations, payment details, employment history, education and qualifications, financial information, testimonials and feedback, evidence of the source of funds or wealth (in some cases), and other related information.
Why Do We Collect Personal Information?
We collect personal information to:
Conduct our business.
Provide you (if you are a client) with our services.
Email updates, event invitations, and publications (with your consent).
Meet our legal obligations, including anti-money laundering and countering financing of terrorism legislation.
Providing personal information is voluntary. However, if you choose not to provide certain details, we may not be able to offer our services or fulfill our obligations.
How Do We Collect Your Personal Information?
Most of the personal information we collect is provided directly by you or your authorised representative. This can occur when you:
Visit our website.
Participate in surveys.
Request information or services (via phone, email, social media, etc.).
Register for or attend events.
Interact with us in other ways (e.g., via business cards or social media channels).
We may also collect personal information from third parties, such as:
Website traffic analysis or security service providers (which may involve cookies).
Employment references from others.
Publicly available websites.
Please note that information sent over the internet is done at your own risk as it is not a secure environment.
To Whom Might We Disclose Personal Information?
We may disclose your personal information to:
Service providers who assist us (e.g., mailing houses, data storage providers, consultants).
Product providers such as lenders and insurance companies.
Financial advisers who use our services.
Auditors or compliance reviewers.
Agencies for identity verification (e.g., NZ Department of Internal Affairs, NZ Transport Agency).
Social media platforms where we have a presence.
Courts, tribunals, or regulatory authorities (e.g., Financial Markets Authority).
Organisations assisting with privacy breach management (e.g., CERT NZ, Privacy Commissioner).
Any other person or agency you authorise us to disclose it to.
Except as described above, we will not disclose your personal information without your written or oral consent unless required by law.
Storage of Personal Information
We store personal information at our office at G1/562 Anglesea Street, Hamilton Central, or at data storage facilities (within or outside New Zealand) operated by independent service providers.
If your personal information is transferred outside New Zealand, we ensure appropriate safeguards are in place or seek your explicit consent for the transfer.
Management of Personal Information
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. Measures include physical security and restricted access to electronic records.
When personal information is no longer required, we comply with legal obligations to securely dispose of it.
Your Rights
You have the right to request access to your personal information and ask for corrections if it is incorrect.
To exercise these rights or ask any privacy-related questions, please contact:
Uma Kumar
Go Smart Mortgages Limited
G1/562 Anglesea Street, Hamilton Central, New Zealand
📧 uma@mx.co.nz
📞 021 0242 5100
Last Updated: December 2022
